Question #1:
Paragraphs are developed through a series of unrelated sentences that provide details about the topic sentence.
Options:
a) True [Correct Answer]
b) False
Question #2:
Standard parts of a letter are:
Options:
a) 6
b) 8
c) 5
d) 7 [Correct Answer]
Question #3:
Recall the knowledge of business messages and fill in the blank using the most appropriate option:
A _________ is a printed paper with the name and address of a person or an organization.
Options:
a) cover letter
b) letterhead [Correct Answer]
Question #4:
In ____ form, all essential parts are started from the left-hand margin.
Options:
a) The block
b) Full block [Correct Answer]
c) The semi-block
d) AMS
Question #5:
In doing business with other countries, a lot of ______ is required during the process of decision making.
Options:
a) catharsis
b) rigidness
c) patience [Correct Answer]
d) strictness
Question #6:
_________ refers to the form of communication that uses spoken and written words for expressing and transferring views and ideas.
Options:
a) Verbal communication [Correct Answer]
b) Spoken communication
c) Nonverbal communication
d) Oral communication
Question #7:
The aim of cross-cultural communication training is to__________.
Options:
a) improve behavior [Correct Answer]
b) develop business etiquette
c) give social status
d) create strong cultural ties
Question #8:
Credibility is a measure of one’s authenticity based on how much trust one can evoke and how reliable a person is.
Options:
a) False
b) True [Correct Answer]
Question #9:
When we consider how intercultural communication impacts the communication model, we see that______________.
Options:
a) it tends to have a greater impact on verbal than nonverbal feedback
b) more noise is created within intercultural communication
c) it equally impacts all aspects of communication
d) the choice of the role a communicator assumes becomes even more crucial [Correct Answer]
Question #10:
"Getting down to business" is a trait of the Eastern culture.
Options:
a) False [Correct Answer]
b) True
